{"id":7242,"date":"2022-09-10T09:15:10","date_gmt":"2022-09-10T05:45:10","guid":{"rendered":"https:\/\/luxen.ir\/en\/?page_id=7242"},"modified":"2022-09-10T09:17:38","modified_gmt":"2022-09-10T05:47:38","slug":"customer-complaint-form","status":"publish","type":"page","link":"https:\/\/luxen.ir\/en\/customer-complaint-form\/","title":{"rendered":"Customer complaint form"},"content":{"rendered":"<section class=\"l-section wpb_row height_huge with_img\"><div class=\"l-section-img\" style=\"background-image: url(https:\/\/luxen.ir\/en\/wp-content\/uploads\/2021\/12\/Fr06.jpg);background-repeat: no-repeat;\" data-img-width=\"1000\" data-img-height=\"312\"><\/div><div class=\"l-section-overlay\" style=\"background:rgba(0,0,0,0.45)\"><\/div><div class=\"l-section-h i-cf\"><div class=\"g-cols via_flex valign_top type_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 class=\"w-post-elm post_title us_custom_feb2f92e entry-title color_link_inherit has_text_color\">Customer complaint form<\/h2><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_0d15be52 height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols via_flex valign_top type_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n                <div class='gf_browser_gecko gform_wrapper' id='gform_wrapper_5' ><form method='post' enctype='multipart\/form-data'  id='gform_5'  action='\/en\/wp-json\/wp\/v2\/pages\/7242'>\n                        <div class='gform_body'><ul id='gform_fields_5' class='gform_fields top_label form_sublabel_below description_below'><li id='field_5_28' class='gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label' for='input_5_28' >Receipt number\/warranty card number<span class='gfield_required'>*<\/span><\/label><div class='ginput_container ginput_container_number'><input name='input_28' id='input_5_28' type='text'    value='' class='large full' tabindex='1'     aria-required=\"true\" aria-invalid=\"false\"\/><\/div><\/li><li id='field_5_1' class='gfield gf_right_half field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label' for='input_5_1' >Name<\/label><div class='ginput_container ginput_container_text'><input name='input_1' id='input_5_1' type='text' value='' class='large full'  tabindex='2'    aria-invalid=\"false\" \/><\/div><\/li><li id='field_5_34' class='gfield gf_left_half gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label' for='input_5_34' >Last name<span class='gfield_required'>*<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_34' id='input_5_34' type='text' value='' class='large full'  tabindex='3'   aria-required=\"true\" aria-invalid=\"false\" \/><\/div><\/li><li id='field_5_7' class='gfield gf_right_half gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label' for='input_5_7' >State<span class='gfield_required'>*<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_7' id='input_5_7' type='text' value='' class='large full'  tabindex='4'   aria-required=\"true\" aria-invalid=\"false\" \/><\/div><\/li><li id='field_5_8' class='gfield gf_left_half gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label' for='input_5_8' >City<span class='gfield_required'>*<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_8' id='input_5_8' type='text' value='' class='large full'  tabindex='5'   aria-required=\"true\" aria-invalid=\"false\" \/><\/div><\/li><li id='field_5_21' class='gfield gf_right_half gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label' for='input_5_21' >Mobile<span class='gfield_required'>*<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_21' id='input_5_21' type='text' value='' class='large full'  tabindex='6'   aria-required=\"true\" aria-invalid=\"false\" \/><\/div><\/li><li id='field_5_29' class='gfield gf_left_half field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label' for='input_5_29' >Email<\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_29' id='input_5_29' type='text' value='' class='large full' tabindex='7'     aria-invalid=\"false\"\/>\n                        <\/div><\/li><li id='field_5_33' class='gfield gf_list_3col gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label'  >Examples of complaints:<span class='gfield_required'>*<\/span><\/label><div class='ginput_container ginput_container_checkbox'><ul class='gfield_checkbox' id='input_5_33'><li class='gchoice_5_33_1'>\n\t\t\t\t\t\t\t\t<input name='input_33.1' type='checkbox'  value='Appearance and technical problems of the device'  id='choice_5_33_1' tabindex='8'  \/>\n\t\t\t\t\t\t\t\t<label for='choice_5_33_1' id='label_5_33_1'>Appearance and technical problems of the device<\/label>\n\t\t\t\t\t\t\t<\/li><li class='gchoice_5_33_2'>\n\t\t\t\t\t\t\t\t<input name='input_33.2' type='checkbox'  value='How to deal with the service'  id='choice_5_33_2' tabindex='9'  \/>\n\t\t\t\t\t\t\t\t<label for='choice_5_33_2' id='label_5_33_2'>How to deal with the service<\/label>\n\t\t\t\t\t\t\t<\/li><li class='gchoice_5_33_3'>\n\t\t\t\t\t\t\t\t<input name='input_33.3' type='checkbox'  value='The response time until the invoice is executed'  id='choice_5_33_3' tabindex='10'  \/>\n\t\t\t\t\t\t\t\t<label for='choice_5_33_3' id='label_5_33_3'>The response time until the invoice is executed<\/label>\n\t\t\t\t\t\t\t<\/li><li class='gchoice_5_33_4'>\n\t\t\t\t\t\t\t\t<input name='input_33.4' type='checkbox'  value='The level of technical knowledge of the service provider regarding the provision of services'  id='choice_5_33_4' tabindex='11'  \/>\n\t\t\t\t\t\t\t\t<label for='choice_5_33_4' id='label_5_33_4'>The level of technical knowledge of the service provider regarding the provision of services<\/label>\n\t\t\t\t\t\t\t<\/li><li class='gchoice_5_33_5'>\n\t\t\t\t\t\t\t\t<input name='input_33.5' type='checkbox'  value='Receipt of payment by the serviceman'  id='choice_5_33_5' tabindex='12'  \/>\n\t\t\t\t\t\t\t\t<label for='choice_5_33_5' id='label_5_33_5'>Receipt of payment by the serviceman<\/label>\n\t\t\t\t\t\t\t<\/li><li class='gchoice_5_33_6'>\n\t\t\t\t\t\t\t\t<input name='input_33.6' type='checkbox'  value='Failure to attend on time or delay in performance'  id='choice_5_33_6' tabindex='13'  \/>\n\t\t\t\t\t\t\t\t<label for='choice_5_33_6' id='label_5_33_6'>Failure to attend on time or delay in performance<\/label>\n\t\t\t\t\t\t\t<\/li><li class='gchoice_5_33_7'>\n\t\t\t\t\t\t\t\t<input name='input_33.7' type='checkbox'  value='Failure to provide adequate service and explanations regarding the operation of the device'  id='choice_5_33_7' tabindex='14'  \/>\n\t\t\t\t\t\t\t\t<label for='choice_5_33_7' id='label_5_33_7'>Failure to provide adequate service and explanations regarding the operation of the device<\/label>\n\t\t\t\t\t\t\t<\/li><\/ul><\/div><\/li><li id='field_5_4' class='gfield gfield_contains_required field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label' for='input_5_4' >Fill in the description of your complaint with important information<span class='gfield_required'>*<\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_4' id='input_5_4' class='textarea medium' tabindex='15'   aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/li><li id='field_5_32' class='gfield field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label' for='input_5_32' >Expert opinion of the company<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_32' id='input_5_32' class='textarea medium' tabindex='16'    aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/li><li id='field_5_5' class='gfield gf_left_half field_sublabel_below field_description_below gfield_visibility_visible' ><label class='gfield_label' for='input_5_5' >Security code<\/label><div class='gfield_captcha_container'><img class='gfield_captcha' src='https:\/\/luxen.ir\/en\/wp-content\/uploads\/gravity_forms\/0-dba5e8ad4f0540c75a5980cfc99596c7\/617718912.png' alt='' width='150' height='42' \/><div class='gfield_captcha_input_container simple_captcha_medium'><input type='text' name='input_5' id='input_5_5' tabindex='17'\/><input type='hidden' name='input_captcha_prefix_5' value='617718912' \/><\/div><\/div><\/li>\n                            <\/ul><\/div>\n        <div class='gform_footer top_label'> <input type='submit' id='gform_submit_button_5' class='gform_button button' value='Submit' tabindex='18' onclick='if(window[\"gf_submitting_5\"]){return false;}  window[\"gf_submitting_5\"]=true;  ' onkeypress='if( event.keyCode == 13 ){ if(window[\"gf_submitting_5\"]){return false;} window[\"gf_submitting_5\"]=true;  jQuery(\"#gform_5\").trigger(\"submit\",[true]); }' \/> \n            <input type='hidden' class='gform_hidden' name='is_submit_5' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='5' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_5' value='WyJbXSIsIjZkNmUxYjMzNWIyNWZkZDBmOWRjOWU1MTQ4ZTBiMjYxIl0=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_target_page_number_5' id='gform_target_page_number_5' value='0' \/>\n            <input type='hidden' class='gform_hidden' name='gform_source_page_number_5' id='gform_source_page_number_5' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            \n        <\/div>\n                        <\/form>\n                        <\/div><script type='text\/javascript'> jQuery(document).bind('gform_post_render', function(event, formId, currentPage){if(formId == 5) {jQuery(document).ready(function(){ $wrapper = jQuery(\"#gform_wrapper_5\"); $wrapper.find(\".gf_icon_after .gfsp_icon\").each(function() { jQuery(this).next().after(this); });  $wrapper.find(\".gf_icon_after .ginput_container_date .gfsp_icon, .gf_icon_after .ginput_container_time .gfsp_icon\").each(function() { jQuery(this).closest(\".ginput_container\").siblings(\":last\").find(\"input, select\").after(this); }) });} } );jQuery(document).bind('gform_post_conditional_logic', function(event, formId, fields, isInit){} );<\/script><script type='text\/javascript'> jQuery(document).ready(function(){jQuery(document).trigger('gform_post_render', [5, 1]) } ); <\/script><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Customer complaint form Receipt number\/warranty card number*NameLast name*State*City*Mobile*Email Examples of complaints:* Appearance and technical problems of the device How to deal with the service The response time until the invoice is executed The level of technical knowledge of the service provider regarding the provision of services Receipt of payment by the serviceman Failure to attend...","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/luxen.ir\/en\/wp-json\/wp\/v2\/pages\/7242"}],"collection":[{"href":"https:\/\/luxen.ir\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/luxen.ir\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/luxen.ir\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/luxen.ir\/en\/wp-json\/wp\/v2\/comments?post=7242"}],"version-history":[{"count":3,"href":"https:\/\/luxen.ir\/en\/wp-json\/wp\/v2\/pages\/7242\/revisions"}],"predecessor-version":[{"id":7245,"href":"https:\/\/luxen.ir\/en\/wp-json\/wp\/v2\/pages\/7242\/revisions\/7245"}],"wp:attachment":[{"href":"https:\/\/luxen.ir\/en\/wp-json\/wp\/v2\/media?parent=7242"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}